Rat and mouse control, from the ceiling to the subfloor
Scratching in the ceiling at night, droppings in the pantry, a chewed bread bag: Richard gets up into the roof space and under the floor, finds the nest and the gap they came in by, and treats them on their runs.
Richard under a house when the phone goes? Someone still picks up, and he calls you back.
Roof to subfloor

Roof space: Up through the hatch, Richard follows droppings, runs across the insulation and chewed cable to the nest, and finds the gap they came in by. He checks the rafters for borer holes and the eaves for wasps.
What to send Richard
- Where you hear them, and at what time of night
- A photo of droppings or chewed food, insulation or cable
- How long it’s been going on
- Pets and kids in the house
- Where the ceiling hatch is
- Work
- Borer, rats and mice, wasps, household pests
- Area
- Nelson, Stoke and Richmond
- Experience
- 15+ years in pest control
- Quotes
- Free inspection and quote
“…Richard was exceptional solving my rodent issue… He made the situation much easier to deal with as explained everything so well…”
- Phone, or fill in the formPictures of what you’ve spotted help.
- Richard rings youHe asks what you’ve seen, and where.
- Free inspection and quoteRoof space, subfloor and section, then a price.
- Treated where they’re workingThen he checks back that it’s done the job.
Before you ring
What will it cost to get rid of them?
That depends on how many there are, the size of the roof space and subfloor, and how many bait stations the job takes. Richard inspects and quotes free.
Can I leave it a while?
Rats and mice keep chewing insulation, timber and cable while they’re up there, and winter draws more of them indoors. Finding the way in early keeps the job small.
What does the visit involve?
Richard goes up through the ceiling hatch and under the house, finds the nest, the runs and the gap they use, and walks you through it.

Who you deal with
Richard3D Pest Control, based in Richmond
Richard has more than 15 years in pest control. He’s the one who comes out, gets into the roof space and under the floor, and quotes the job, and Richard and the team look after homes, rentals and businesses across Nelson, Stoke and Richmond.
He finds where they’re working, treats them there, and shows you how they got in. After the treatment he checks in to make sure it has worked. 3D Pest Control Limited is registered as a New Zealand company.
- 15+ yearsin pest control
- Based inRichmond
- Freeinspection and quote
- Homes andbusinesses
“…Richard was knowledgeable, professional and took the time to explain everything clearly…”
“…His attention to detail, punctuality and meticulous approach was exemplary.”
Signs you’ve got rats or mice
- Scratching or running in the ceiling or walls at night, often from the first cold nights
- Droppings in the pantry, along skirtings or on the insulation
- Chewed food packets, insulation, cable or timber
- Greasy rub marks along beams and pipes where they run
- Nests of shredded paper or insulation in a quiet corner
- A sour smell in a cupboard or the roof space
Climbers and burrowers
New Zealand has three kinds of rat, all introduced. The ship rat is the most common and a strong climber: it comes over the fence, along a branch and into the roof space. The Norway rat is bigger and sticks close to people and buildings, so it’s the one under the floor, in the garage and around the compost. Mice get in through a gap the width of a pencil.
Knowing which one he’s dealing with tells Richard where to look for the nest and how they’re getting in.
How Richard gets rid of them
Richard starts in the roof space with a torch, reading the signs: droppings, runs across the insulation, chewed cable and rub marks on the timber. Then he checks under the floor and walks round the outside to find the way in.
Bait stations go right on their runs, in the roof space, the subfloor and the garage. He shows you the gaps to close, and once the bait has had time to work, he checks in to make sure the ceiling has gone quiet.

Why winter brings them in
Winter is when rats and mice move in close to houses, hungry and looking for warmth. Around Nelson, neighbours trap backyards and reserves as part of the Nelson Halo around the Brook Waimārama Sanctuary, which thins rats out in the bush. A rat that has already found your warm ceiling is the one Richard deals with.
Homes, rentals and businesses
Landlords have to hand over a home free of pests at the start of a tenancy, and winter is the common time for rats and mice to get in, so a check between tenants saves trouble. Richard works with owners, tenants, landlords and property managers, and with shops, cafés and offices that need a regular plan.
From your call to the check-in
Tell Richard what you’ve found
Call, or send the form with a photo of the holes, droppings or nest and where you saw it.
A free inspection
Richard comes out and goes through the ceiling cavity, the subfloor and the section, to find where they’re working and how they get in.
A clear quote
He shows you what he found and quotes the treatment before any work starts.
Bait on their runs
Bait stations go on the runs he found, in the roof space, the subfloor and the garage.
He checks in afterwards
Once the treatment has had time to work, Richard gets back in touch to see that it has.
Extremely professional service. Very effective and efficient.

What sets the price
- How many rats or mice, and how long they’ve been there
- The size of the roof space and subfloor
- How many bait stations the job needs
- Garages, sheds and sleepouts
- Access through the hatches
Thank you Richard for the exceptional service! You were very knowledgeable and kind!
Questions
Another question? Call 0800 166 028 or ask it on the form below.
Is it rats or mice in my ceiling?
Rats sound heavier: thumping and running. Mice are a light, fast scratching. Their droppings differ in size too. Richard tells which it is from the signs in the roof space, and treats them to suit.
Why do I only hear them at night?
Rats and mice feed at night and rest in the day, in a warm nest in the roof space or walls. The noise you hear in the evening is them heading out to feed.
Will they come back?
Richard treats the ones that are there and shows you the gaps they used to get in, so the next ones don’t find the same way. Close those up and keep food sealed, and the next ones have nowhere to get in.
Do you treat rentals?
Yes. Richard works with landlords, property managers and tenants. Tell him who to arrange access with.
Get a free quote for your rats or mice
Tell Richard what you’ve found and where. A photo of the holes, droppings or nest helps him see it before he comes out.
What to send Richard
- Where you hear them, and at what time of night
- A photo of droppings or chewed food, insulation or cable
- How long it’s been going on
- Pets and kids in the house
- Where the ceiling hatch is
Richard will be in touch to talk it through, then come out, inspect and quote. If you go ahead, he treats them and checks in afterwards.
Rather talk? Call 0800 166 028
Thanks, we’ve got your details.
Richard will be in touch to talk it through and set a time for the free inspection.
